arasara
Well-known member
Hi guys.
I recently ordered Kosmo some gooby g2 booties the other day as winter is fastly approaching and I wanted something that looked like a good sturdy shoe that would protect against the salt and snow.
I ordered size 2 because they said that's what's suitable for a 10-15lb dog and that's what Kosmo is. They came in the mail to my granny's in WA yesterday and she opened them. She told me they are too small for her 10lb toy poodle and they won't even fit my mom's 7lb yorkie/minpin cross!!! I called Gooby directly and told them that their weight chart is grossly innacurate and the guy agreed with me!! He said that they are going to be addressing this issue at the next sales meeting but in the mean time there are MANY customers who are going through the same things as me right now. I think it's ridiculous that their sizing charts are so far off. He told me that I need to exchange for a size 4, which according to their site should be suitable for a cocker spaniel.. icon_nwunsure Now I'm going to have to pay extra shipping charges because of their mistake. :bang: Anyways for anybody looking for booties for their doggies, please be aware of this sizing misrepresentation.
I recently ordered Kosmo some gooby g2 booties the other day as winter is fastly approaching and I wanted something that looked like a good sturdy shoe that would protect against the salt and snow.
I ordered size 2 because they said that's what's suitable for a 10-15lb dog and that's what Kosmo is. They came in the mail to my granny's in WA yesterday and she opened them. She told me they are too small for her 10lb toy poodle and they won't even fit my mom's 7lb yorkie/minpin cross!!! I called Gooby directly and told them that their weight chart is grossly innacurate and the guy agreed with me!! He said that they are going to be addressing this issue at the next sales meeting but in the mean time there are MANY customers who are going through the same things as me right now. I think it's ridiculous that their sizing charts are so far off. He told me that I need to exchange for a size 4, which according to their site should be suitable for a cocker spaniel.. icon_nwunsure Now I'm going to have to pay extra shipping charges because of their mistake. :bang: Anyways for anybody looking for booties for their doggies, please be aware of this sizing misrepresentation.