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View Full Version : NATURAL BALANCE ....... Urgent!!



Zippy
16th April 2007, 10:39 PM
Natural Balance has a notice on their website, to STOP feeding pets any of their VENISON products.

Dogs are having kidney problems and vomiting.

Please google Natural Balance to get their warnings.....if I could make a link, I would. Sorry.

Rosspenn
16th April 2007, 10:45 PM
It is scary to see the number of problems with dog food.

Lani
16th April 2007, 10:49 PM
I think this link should work:

http://www.naturalbalanceinc.com/ (http://www.naturalbalanceinc.com/)

Really does not tell much though :(

My sister's dog is on this food. :mad: So annoying ... what can we do right for them? He's allergic to Chicken too - so he has such limited choices. Did you ever try to withhold chicken for a dog? It's not easy ...

Zippy
16th April 2007, 11:09 PM
I just called our vets' office to ask what they suggest......they've been suggesting that people feed home-cooked meals to their pets.

They have recipes and will supply vitamin and mineral supplements to their clients for free.

Mary Alice better like my cooking! :)

She seemed to like her mashed potatoes and mince with veggies. ;D

CavalierLover
17th April 2007, 04:16 PM
Yet another recall--Natural Balance dry food (Venison and Brown rice)

http://www.cnn.com/2007/US/04/17/pet.food.recall.ap/index.html

arasara
17th April 2007, 04:20 PM
Hmm isnt that fancy.. oh and gues what?! There's no wheat gluten in NB! So what's causing the problem now?? :bang::bang::bang:

It seems like they still know nothing! :mad:

moniechris
17th April 2007, 04:28 PM
Is natural balance made by Menu Foods??

Zippy
17th April 2007, 04:31 PM
Can someone please link the two threads about Natural Balance??

Thanks. :)

Zippy
17th April 2007, 04:34 PM
No, it's not from Menu Foods....they have no idea what's wrong.

So far, they've only noted the Venison and Brown Rice.....but if they don't know what's wrong....hmmm.

We're now cooking for Mary Alice on the advice of our vets' office.

They are suggesting that ALL pets eat human grade food only. :)

arasara
17th April 2007, 04:36 PM
I may switch Faith to 100% NV Raw while this is going on - right now she's on organic (USDA human grade) chicken .. it's a bit more expensive but it's at least pure .. .. ..

Kos is on Evo and will eat nothing else (scary.)

I really hope they find out the problem soon. . . :xfngr:

moniechris
17th April 2007, 04:38 PM
DAMN IT!!! I am scared even to go get the premade raw food stuff now. I am just so nervous about cooking for 4 dogs because what if I don't get their nutritional balance right?? UGH!!! I couldn't be more frustrated!! If it was just limited to Menu Foods, I would feel a lot better but now nothing is safe.

Not to mention the fact that feeding NV Raw to 4 dogs would cost more than my mortgage payment.

Cupcake Love
17th April 2007, 04:43 PM
Oh my goodness, this is what I feed Cupcake. :( :( :( I haven't noticed any health issues yet, thank goodness, but I'm going to call the vet just in case.

This makes me so angry; I purchased this brand of food because it claimed to be high quality. Looks like I'm going to have to do home cooked meals for her from now on, I just don't trust the pet food industry anymore.

Karlin
17th April 2007, 04:56 PM
I merged the threads. (another nice feature of the board -- couldn't merge threads on the old board, only split them).

molly
17th April 2007, 05:02 PM
It is being reported that the dogs are going into acute renal failure, exhibiting urinary crystals, having no symptoms but large outputs of urine and dying. We feed NB chicken w/rice. Is that next? Other than home cooking, what is safe and who do you believe.

Zippy
17th April 2007, 05:08 PM
Thanks Karlin. :)

judy
17th April 2007, 05:45 PM
I'm crossposting something i just read on cavaliersnaturally mail list, very sad and frightening.


Forwarded with permission. Please forward to anyone you think may be
feeding this food:

Dear Cavalier Friends, Breeders, Family and Acquaintances,

Last week our dogs began getting sick. We first thought that they had
somehow contracted a stomach virus from our family, because we had
been sick with a stomach virus earlier in the week. I took two of my
dogs to my local vet and she said to withhold food for 12-24 hours
until their vomiting stopped. We did this and then slowly started
adding in cooked chicken breast and white rice to their diet. At
first it appeared as though they were all improving. Then by late
Friday night my oldest girl, Katy, Roweland Tequilla Sunrise began to
go down hill quickly. I took her back to my vet early Saturday
morning and my vet said that she appeared to be in Acute Renal
Failure?by 6:00 p.m. Saturday, we very sadly lost our precious Katy
girl.

By late Saturday night, Abby our 10 month old little girl from
Germany, Rosebury Royal Queen began showing signs of decline. Sunday
morning, we loaded up 3 of our dogs and started on our way to Texas
A& M University's Small Animal Emergency Clinic. We took Abby and our
Champion Proudfox Timothy Tinsel (Timmy), and Rivermead Lady Letitia
(Tia). All but Abby, still had a good appetite at this point, the
only signs we were seeing was large amounts of urine output. We made
the 3-hour trip and once arriving, we quickly learned that all three
dogs were in Acute Renal Failure.

The doctors at A&M were almost certain that it was from some sort of
Toxic Exposure and being that we recently moved to a new house about
7 weeks ago, we were exploring all possibilities, such as our water,
our soil, etc. We came back home very late Sunday night. Monday
morning, we quickly began calling Environmental Specialists?both
municipal and private agencies.

Monday morning, we learned that Abby had taken a rapid decline at the
hospital overnight and that her chances were very slim at best. The
doctors requested that we let her go and have them perform an autopsy
in order to perhaps figure this out and save the other dogs. By
Monday afternoon, we loaded up again with our remaining dogs and took
them to A&M University Hospital.

Regalcourt Peach Bellini, Peaches, is in severe acute renal failure
with her numbers being off the chart.

We will see this morning if she has made any improvement overnight.
Regalcourt Joyous Holly our 6 month old girl, has one number off the
chart, but another number close to normal range. There is good hope
for her. And Regalcourt Zoe Girl, is fairing the best, mostly because
she has always been a very particular eater, never eating real dog
food unless she had to, more often she was fed cottage cheese and
turkey breast from the refrigerator.

With several college professors and doctors, fortunately for us,
verifiably some of the best in the nation, working on our case,
around 9:00 p.m. last night (4-16-07), the doctors met with us and
confirmed that it was the Natural Balance Venison and Brown Rice Dog
food that is the cause. The autopsy on Abby confirmed the crystal
formation that is seen in all the renal failure cases concerning the
recent dog food recalls. The college staff shared with us that notice
had just been provided by the FDA that Dick Van Patten's Natural
Balance Venison and Brown Rice was added to the list late yesterday
evening.

At this point we are prayerful and hopeful that some of our Cavaliers
will recover with the intensive 24 hr. top notch care that A&M
University is giving. We are however, completely devastated to say
the least. It feels as though our world has been turned upside down.
Please keep us in your prayers. We have phoned a few people that we
know that are also feeding Natural Balance?if you know anyone please
feel free to forward this email and cross post. When we asked, with
the list of "bad" foods so long, what is safe to feed? The doctors
response was paused ?you might say reluctant?to say anything that
might later be discovered to be misleading...or wrong. The doctors
said their best answer is "We just don't know for sure what food is
safe?what food will be added to the list next."

For those of you that do not know us, we are active within our clubs.
The Kennel Club of Greater Victoria, where I serve as Treasurer, and
also The Cavalier King Charles Spaniel Club of Greater Houston, I
publish the newsletter.

We pray you and your beloved companions are all well and safe,

Dave and Jennifer Snell

arasara
17th April 2007, 05:56 PM
holy cow Judy that's really frightening. Thanks for posting that. I don't know anybody that feeds NB but I have samples (of the venison and rice) at home.. I will be throwing those out the window.

Prayers and *hugz* :hug::hug::hug::hug: for that family and everybody else affected by this. :(

It's started to get really frightening as maybe it's NOT the wheat gluten causing the problem?

Are these cavaliers the only ones who have had trouble on the NB?

Kodee
17th April 2007, 06:23 PM
No, it's not from Menu Foods....they have no idea what's wrong.

So far, they've only noted the Venison and Brown Rice.....but if they don't know what's wrong....hmmm.

We're now cooking for Mary Alice on the advice of our vets' office.

They are suggesting that ALL pets eat human grade food only. :)I think opting to cook home food is a good alternative for those that want to but not necessary. However, I dont think a vet should be stating all pets should be on a home cooked meal. It takes quite a bit of knowledge to balance the proteins/fats etc.. As mentioned in other posts, there is no regulation in vitamen production human or other - alot of problems exist there on its own. Panic is going to cause even more problems when some owners take homecooked (not you I am generalizing) to mean sharing your meat and veggies plate with your pet.

There is not so much a mysterious problem so much as Menu Foods produced all food of recent issues and two other have surfaced. Normally, its not unusal for a recall of one or two but they go silently under the media radar - now with Menu's huge product recall - all eyes are on the food industry. If you visit the FDA website it amazes me just how many products are recalled daily we never knew about and continued ingesting.

moniechris
17th April 2007, 06:35 PM
Even if they are seperate instances, it doesn't make me feel any better about feeding commercial food/treats to my dogs.

I am really glad that the media is picking up on this because for how long have we been giving toxins to our dogs and not knowing it? How many other salmonella outbreaks in treats have there been with no one taking responsiblity for it? How many other dogs/cats have died of renal failure without knowing the cause when some CEO knew of the problem, and just didn't say a word. The pet food industry is a billion dollar industry with no regulations for quality. That doesn't seem right or fair to the consumer who is padding the big wigs pockets and blowing money on vet bills to find the source of the illness in their pets.

This isn't directed at you Kodee, I am just enfuriated with this entire process.

Kodee
17th April 2007, 06:41 PM
Even if they are seperate instances, it doesn't make me feel any better about feeding commercial food/treats to my dogs.

I am really glad that the media is picking up on this because for how long have we been giving toxins to our dogs and not knowing it? How many other salmonella outbreaks in treats have there been with no one taking responsiblity for it? How many other dogs/cats have died of renal failure without knowing the cause when some CEO knew of the problem, and just didn't say a word. The pet food industry is a billion dollar industry with no regulations for quality. That doesn't seem right or fair to the consumer who is padding the big wigs pockets and blowing money on vet bills to find the source of the illness in their pets.

This isn't directed at you Kodee, I am just enfuriated with this entire process.

That's ok, I totally agree! I am in no way standing up for the pet food industry! I am just saying no one panic and throw all their manufactured food away when they drive home. Pet owners need to spend a fair amt of time understanding how to mix it, ensure allergies dont develop and above all, realize vitamen suppliments - (re seakelp, recent canadian children vitamen recall on NUMEROUS multi products ect...) exist as JUST a potential health hazzard. To throw out kibble and rely on homecooked not properly balanced and to boot loaded with manufacturered vitamens is not exactly solving the problem.

I am simple saying dont panic, think it through, consult your vet and do your best.

Zippy
17th April 2007, 06:49 PM
Well, I'd rather take my vets' advice, thanks. :)

Dr. John Reeve-Newson is a very respected and well known veterinarian, breeder and judge, worldwide.

He's always been an advocate of feeding human grade foods to animals, as he does with his award winning Borzois and other dogs.

As Karlin posted elsewhere, dogs were around long before the pet food industry.

As there is NO regulation of the pet food industry in Canada and less in China, who knows what's in dog food?

His office said that ALL pets should be getting human grade food, not that everyone should be cooking.

That is my choice for my dog. I'd rather not take a chance with dog food at this time. :)

judy
17th April 2007, 06:58 PM
a lot of premium brands claim to use human grade ingredients--but i wonder if that info is credible.

The current issue of Whole Dog Journal has an article on the Recall. i haven't read it yet. I hope they have something informed to say about the premium brands and human grade claims.

Zippy
17th April 2007, 07:03 PM
** Petfoodproject dot com**

This is a website that my daughter suggests we read. :)

molly
17th April 2007, 07:40 PM
I think this might be the website: http://www.dogfoodproject.com/index.php?page=main

The pet food industry is a multi-billion $ business that does not always deliver good nutrition any way. We all need to explore our options in conjunction with our vets and do what our life styles allow to make the best decisions possible for our pets.

Kodee
17th April 2007, 08:22 PM
Well, I'd rather take my vets' advice, thanks. :)
And so you should... which is why I said in brackets (I am generalizing not talking about you) and ended it with "I am simple saying dont panic, think it through, consult your vet and do your best". :confused: Which you have - OTHERS may not have?

duncans_ma
17th April 2007, 08:23 PM
I have posted this a few times and but I just LOVE blue buffalo. All human grade and a company that makes pet food...period....not a large company. Duncan is a new dog on the food and we are just switching Arthur. Also, it is available at PetSmart which it about the only place for dog food beside the grocery in my town. Also, It was on the Whole Dog Journal's list of reccommended food last fall.

http://www.bluebuff.com/

Just fyi.....

Joanne M
17th April 2007, 09:00 PM
Thanks Zippy for bringing this to our attention. Like you, I'll be feeding Tucker human food until I feel comfortable that the ingredients that go into dog foods are what they say they are, and nothing else. Though it's less convenient for me, I'm out of kibble right now and will not be ordering more until I feel enough time has passed to feel safe again.

Remali
18th April 2007, 12:18 AM
This is so nerve-wracking. I hope no more foods are recalled.
:(

Coco's mom
18th April 2007, 12:47 AM
Oh my gosh... I just switched Coco to Natural Balance from Innova. I can't believe this. I thought this was a good food. I did so much research. She is on their Ultra-Premium dry food.

moniechris
18th April 2007, 01:02 AM
This just in from the Natural Balance Website



Natural Balance Pet Foods,® Inc. Issues A Voluntary Nationwide Recall on Specific Venison Dog & Cat Food Products


Contact:
Consumer Inquiries:
(800) 829-4493
Media Inquiries:
Daniel Bernstein
310-275-0777

FOR IMMEDIATE RELEASE -- Pacoima, CA -- April 17, 2007-- Natural Balance, Pacoima, CA, is issuing a voluntary nationwide recall for all of its Venison dog products and the dry Venison cat food only, regardless of date codes. The recalled products include Venison and Brown Rice canned and bagged dog foods, Venison and Brown Rice dog treats, and Venison and Green Pea dry cat food. Recent laboratory results show that the products contain melamine. We believe the source of the melamine is a rice protein concentrate. Natural Balance has confirmed this morning that some production batches of these products may contain melamine.

The recall was prompted by consumer complaints received by Natural Balance involving a small number of cats and dogs that developed kidney failure after eating the affected product.
Dogs or cats who have consumed the suspect food and show signs of kidney failure (such as loss of appetite, lethargy and vomiting) should be seen by a veterinarian. We recommend our customers immediately stop feeding our recalled venison products regardless of date code and return unused product to their retailer for a full refund.
The products are packaged in bags, cans and zip lock treat bags and sold in pet specialty stores and PetCo nationally.
No other Natural Balance products are involved in this voluntary recall as none of our other formulas include the rice protein concentrate.

Although the problems seem to be focused on a particular production period of the venison products, over the last four days we have notified our distributors and retailers by phone and e-mail to immediately stop selling and return all recalled Venison dog foods and treats and the Venison dry cat food. Venison canned cat food is not involved.
The source of the melamine appears to be a rice protein concentrate, which was recently added to the dry venison formulas. Natural Balance does not use wheat gluten, which was associated with the previous melamine contamination.

None of Natural Balance’s other dry formulas, none of our other canned or roll products and none of our other treats are involved with this voluntary recall.
We continue to work closely with the FDA in their ongoing investigation.
Consumers with questions may contact the company at 1-800-829-449 or email info@naturalblanceinc.com.

Lani
18th April 2007, 02:40 AM
Thanks for Posting that Monica!

We have RAzz's vet appt at 11:00 tomorrow since he's been on this food for the last 3 months. Hopefully all goes well - he's wrestling like crazy with Lucky tonight so no lack of energy - but he did throw up Saturday morning ... hopefully that's just a coincidence:xfngr:

We're cooking for both of them now until we can trust their food is safe. :confused:

nursejess80
18th April 2007, 02:44 AM
I'm so upset!! I really thought I was giving Ruby a nutritious food when I picked this. I don't know what to do now. And of course to make matters worse, she's been sick all day today with diarrhea, so now I'm really freaking out. Has anyone seen anything stating that this could be a symptom?? I mean, she pooed all over her crate this afternoon while we were at work and has been kind of moping around all night. She hasn't had an accident in the house in weeks, so I know she must have felt horrible. I haven't noticed an increase in her urine output, but I also don't really check it out every time she goes. I don't feel comfortable taking on the responsibility of home-cooking all of her meals, but I just don't know what to do about her food. I mean, if the Venison and Brown Rice is the only dry dog food affected, should I even attempt to give her another type of NB?? I'm going to call the vet tomorrow to see what to do, but right now I'm just a nervous wreck. The thought of anything happening to her completely breaks my heart. Any advice???

Gracie's Mommy
18th April 2007, 02:55 AM
Lani and Jess, I hope that tomorrow's vet appointment go well for Razz and Ruby! They'll be in our thoughts. Let us know...

So, now it's wheat gluten and rice protein concentrate both containing melamine? I wonder what the missing link is...were they both produced by the same chinese company? How does melamine turn up in food by "accident" anyway?

This is becoming more and more frightening, not as if it wasn't enough so to begin with! Gracie is on Wellness...I talked to the vet tech about it on Tuesday and he said it was a "brand you could trust..." Many people thought that about NB until Tuesday, too. I don't feel like any of them are overly trustworthy at this point, but like Jess, I don't feel able to do an only homecooked diet either! Being aware is better than being oblivous, but right now there's so little information available that it's very difficult for us to make informed decisions...so frustrating!:mad:

Zippy
18th April 2007, 03:41 AM
Good luck at the vets, Lani and Jess.

I do hope that Razz and Ruby are going to be okay.

tonic
18th April 2007, 04:58 AM
Lani and Jess, I hope that tomorrow's vet appointment go well for Razz and Ruby! They'll be in our thoughts. Let us know...

So, now it's wheat gluten and rice protein concentrate both containing melamine? I wonder what the missing link is...were they both produced by the same chinese company? How does melamine turn up in food by "accident" anyway?

This is becoming more and more frightening, not as if it wasn't enough so to begin with! Gracie is on Wellness...I talked to the vet tech about it on Tuesday and he said it was a "brand you could trust..." Many people thought that about NB until Tuesday, too. I don't feel like any of them are overly trustworthy at this point, but like Jess, I don't feel able to do an only homecooked diet either! Being aware is better than being oblivous, but right now there's so little information available that it's very difficult for us to make informed decisions...so frustrating!:mad:

The tainted rice protein concentrate came from a company in San Francisco and they got it from a supplier in China.
http://www.usatoday.com/money/industries/2007-04-17-premium-pet-food-recalled_N.htm?csp=34

They said they sold it to 5 pet food companes, with 2 getting the most. They listed Diamond pet Foods but none of the others. Honestly, I would call your companies to ask where they get their rice protein form.

Gracie's Mommy
18th April 2007, 05:12 AM
Thanks for the great info Tonic! I have e-mailed Wellness to find out about the Rice Protein, but also to determine if they source ANY ingredients from China and if so, which ones. Odds seem high that most companies source some ingredients from China, but I'd feel better knowing which/what percentage.

Kodee
18th April 2007, 05:30 AM
Thanks for the great info Tonic! I have e-mailed Wellness to find out about the Rice Protein, but also to determine if they source ANY ingredients from China and if so, which ones. Odds seem high that most companies source some ingredients from China, but I'd feel better knowing which/what percentage.
Canidae states on their website that all their products are sourced U.S. ingredients and manufacturered at their own plants.

tonic
18th April 2007, 06:25 AM
Canidae states on their website that all their products are sourced U.S. ingredients and manufacturered at their own plants.

So I am confused about this. If a company purchases wheat or rice gluten from another US company, can they state its a US ingrediant even if that US company used stuff from China? I would think not but it sounds plausible.

Kodee
18th April 2007, 07:01 AM
So I am confused about this. If a company purchases wheat or rice gluten from another US company, can they state its a US ingrediant even if that US company used stuff from China? I would think not but it sounds plausible.hmm good point... one would assume if they say U.S. ingredient they mean grown and processed. But you have a valid point just how U.S. is a U.S. ingredient. This is going to drive us all nuts I think! I wish it would just END.

moniechris
18th April 2007, 01:21 PM
What is scary is that this China company exports everything from Folic Acid to Taurine to Wheat gluten to hundreds of different vitamins. I would call your food company and make SURE that they do not use ANY ingredients from this company and that when they say US ingredients that they MEAN IT.

Kodee
18th April 2007, 04:48 PM
What is scary is that this China company exports everything from Folic Acid to Taurine to Wheat gluten to hundreds of different vitamins. I would call your food company and make SURE that they do not use ANY ingredients from this company and that when they say US ingredients that they MEAN IT.That is why I love the internet and email - I like things in writing where they have to state it in black/white. I'm awaiting my reply from Wellness and Canidae... but I wont hold my breath!

moniechris
18th April 2007, 04:58 PM
That is why I love the internet and email - I like things in writing where they have to state it in black/white. I'm awaiting my reply from Wellness and Canidae... but I wont hold my breath!

I tried as well, but I am sure that we are going to get some generic blanket response:rolleyes:

Gracie's Mommy
18th April 2007, 05:01 PM
The automatated response at Wellness says that they will reply within 1 business day...I'm with you, though. I expect it to be a canned response. I reread their website today. It says that they do not use wheat gluten in any products AND do not source any ingredients from the chinese supplier in question. It does not address the rice protein, though.

Kodee
18th April 2007, 05:12 PM
The automatated response at Wellness says that they will reply within 1 business day...I'm with you, though. I expect it to be a canned response. I reread their website today. It says that they do not use wheat gluten in any products AND do not source any ingredients from the chinese supplier in question. It does not address the rice protein, though.There one business day limit it about to run out with me! This is what they say:
"Our ingredients are primarily sourced in the United States and Canada. We source some unique ingredients internationally—for example lamb and venison from New Zealand. However, we do not source anything from the supplier in China at the center of the recent pet food recalls." So they dont use the rice or gluten supplier but it doesnt mean they dont use any China suppliers. Will see - right now Kodee's snacks have switched to yogurt drops and she loves them plus as always simple frozen green beans are an all time favourite of hers. Giving her cookies was nice but it is not necessary. I am more concerned with getting a confirmation from Canidae with kibble.

Lani
18th April 2007, 05:16 PM
I was wondering what can WE do to make sure that pet food (and people food for that matter ...) manufacturers become REQUIRED to post the country of origin for their food ingredients?

I think this should be required so we can make informed choices on the foods we buy. I was thinking of writing my Senator, Representative and the FDA for starters ...



Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.


-Margaret Mead

Karlin
18th April 2007, 05:17 PM
The rice gluten in natural balance foods that is in question was from a US supplier. They have stated this in a press release on their site.

Gracie's Mommy
18th April 2007, 05:25 PM
Karlin...I believe it was a US supplier who received the product from China, per Tonic's post further up.

Here is the somewhat helpful response from Wellness. I specifically asked about rice protein. They answered a venison question I didn't ask. A call may be in order.


Dear Lindsay,

We are aware that Natural Balance has initiated a recall. No products made by Wellness & Old Mother Hubbard are affected in any way.

None of our Venison products dry or wet are affected in any way. You can continue to use our products.

In order to better assist you with this issue, we would like to speak with you directly. Kindly call us at (800) 225-0904, ask for me and provide the reference number listed below. Or if you'd like to provide us your phone number we can call you.

Thanks again for contacting us.

Heather Rowe
Representative
Consumer Affairs

Kodee
18th April 2007, 05:32 PM
Well they met their time frame! Here is the response:
Dear Debbie,

We are aware that Natural Balance has initiated a recall. No products made by Wellness & Old Mother Hubbard are affected in any way.

In order to better assist you with this issue, we would like to speak with you directly. Kindly call us at (800) 225-0904, and provide the reference number listed below. Or if you'd like to provide us your phone number we can call you.

Thanks again for contacting us.

Heather Rowe
Representative
Consumer Affairs

I responded with they failed to answer my question and I would like it in writing not on the phone. I said, I want confirmation by email that none of their ingredients are sourced from China.

Well see....

Edit: got a response but now i have been upped to a guaranteed 3 day response my notification said - guess I am making it harder to form that response....

Gracie's Mommy
18th April 2007, 05:41 PM
Debbie, looks like Heather had a busy hour! We must have gotten that e-mail at about the exact same time!

moniechris
18th April 2007, 06:26 PM
I believe that this was posted before but here is the link to an article that describes the issue of NB buying their products from a US supplier that bought theirs from China:

http://www.usatoday.com/money/industries/2007-04-17-premium-pet-food-recalled_N.htm?csp=34 (http://<a href=)

molly
18th April 2007, 08:29 PM
If a pet food company is not willing to state facts in writing when a direct question is asked, something is fishy. We have gone back to all cooked meals for our crew. They're very happy.

sophie
18th April 2007, 08:42 PM
FWIW I received this email from Canidae this afternoon:

To all our valued customers, retailers and friends,

Unfortunately, we are being inundated by recall questions, and we may not be able to return all e-mails in a timely manner. To reiterate, CANIDAE in no way is affiliated, nor has any common characteristics with the current pet food re-call, as we do not use wheat gluten or rice gluten in any fashion, and we are not produced in any of the recalled facilities. All ingredients are proudly raised and grown in the USA.

We thank you for your business and placing your pets' trust with us.



Sincerely,

Canidae Pet Foods

Coco's mom
18th April 2007, 08:50 PM
I really hope Cupcake, Razz, and Ruby are all okay. This is just ridiculous. I am so upset. This is supposed to be a great dog food.

Coco isn't eating the Venison formula, but I don't trust Natural Balance anymore so I am changing Coco back to Innova and looking into other alternatives.

Thanks for all the information.

Kodee
18th April 2007, 08:52 PM
FWIW I received this email from Canidae this afternoon:

To all our valued customers, retailers and friends,

Unfortunately, we are being inundated by recall questions, and we may not be able to return all e-mails in a timely manner. To reiterate, CANIDAE in no way is affiliated, nor has any common characteristics with the current pet food re-call, as we do not use wheat gluten or rice gluten in any fashion, and we are not produced in any of the recalled facilities. All ingredients are proudly raised and grown in the USA.

We thank you for your business and placing your pets' trust with us.



Sincerely,

Canidae Pet Foods
Yup I just got that email too (they responded very fast too.) It more than satisfies me with the current recalls as a good choice. The Wellness Cookies are "on hold" here till they confirm no China products regardless of which supplier. But she will deal with it cause she likes the yogurt drops and her frozen green beans.

Lani
18th April 2007, 09:47 PM
Razz had his vet visit this morning - the vet was happy with his overall physical, and since the food he ate was before the 3/28 batch that was (supposedly ...) the only batch contaminated, he should be okay, but we had the bloodwork done anyway just to put our minds at ease.

We've been cooking for them, but are not sure that is a long term solution. So know we are researching what's safe and looking into possibly Canidae, Evo or Karma.

Does anyone know anything about Karma? My sister sent me this press release about Karma from their President:


Rice Protein Used in Karma is 100% Safe - April 18, 2007

This is to confirm that the organic rice protein concentrate used in our Karma 95% organic formulation IS NOT PURCHASED FROM WILBUR-ELLIS, and Natura Pet Products is not one of the five pet food makers cited in the USA Today article. Natura guarantees that the organic rice protein concentrate used in Karma is not sourced from China and that it is 100% safe and absolutely free from melamine contamination.

Peter Atkins
President

Lani
18th April 2007, 09:51 PM
One more update - Lynn (my sister & Razz's mom) just got off the phone with Natura, makers of Karma, Evo, Innova, and California Natural and was assured that ALL the ingredients in ALL their products come from the U.S.

Kodee
18th April 2007, 09:55 PM
One more update - Lynn (my sister & Razz's mom) just got off the phone with Natura, makers of Karma, Evo, Innova, and California Natural and was assured that ALL the ingredients in ALL their products come from the U.S.Kodee was on Innova puppy and since I told my brother to use California Natural for his dogs skin problems, I am happy about that. Canidae, Natura have no problem answering the question direct - I am disappointed Wellness needs to "think" their answer over to me for 3 days...

Gracie's Mommy
19th April 2007, 01:36 AM
I haven't given up on Wellness quite yet, although I would like a more direct answer from them. They have the following information on their website:


Our ingredients are primarily sourced in the United States and Canada. We source some unique ingredients internationally—for example lamb and venison from New Zealand. However, we do not source anything from the supplier in China at the center of the recent pet food recalls.

Letter from Wellness Executives (http://www.oldmotherhubbard.com/wellness/aboutus_philosophy.html)

I am also waiting for a reply to my second, more direct e-mail and a phone call.

nursejess80
19th April 2007, 02:31 AM
I called the vet this morning to ask what to do, and they recommended that we bring her in. My husband took her, and they drew some blood work, which thank God turned out fine! The vet said her kidney function was great and that she probably just had a tummy ache. We are giving her some anti-diarrheal med that the vet gave us, and so far she hasn't had any bouts of diarrhea. She is much more playful, but a little moodier than usual. Now we just have to decide which food to put her on now. Thanks to you all for your thoughts and prayers!! This was one scared mommy!!!

Gracie's Mommy
19th April 2007, 02:41 AM
Jessica...that is GREAT news! So happy that Ruby is doing well again! Let us know what you decide on food, too...so confusing/frustrating these days! :rolleyes: :mad:

Zippy
19th April 2007, 02:44 AM
Here is another site that people should be aware of.....

dogfoodconspiracy dot com

Just the article was enough for me.........:mad:

Kodee
19th April 2007, 03:01 AM
I called the vet this morning to ask what to do, and they recommended that we bring her in. My husband took her, and they drew some blood work, which thank God turned out fine! The vet said her kidney function was great and that she probably just had a tummy ache. We are giving her some anti-diarrheal med that the vet gave us, and so far she hasn't had any bouts of diarrhea. She is much more playful, but a little moodier than usual. Now we just have to decide which food to put her on now. Thanks to you all for your thoughts and prayers!! This was one scared mommy!!!What a relief you must feel - great news!

Gracies Mom - My letters and talks to Wellness are specifically about the cookies, apple/yogurt/banana bites as they contain rice protein concentrate (that is the product I buy). I dont know what ingredients are in their food as I havent bought it.

judy
19th April 2007, 03:13 AM
Here is an email from Dave and Jennifer Snell written today, giving an update on the progress of their surviving dogs.


Date: Wed, 18 Apr 2007 09:00:45 -0700
Subject: Update On Cavaliers

Hi Everyone,

We greatly appreciate the many prayers and kind words of
encouragement..in this we have found strength.

We just got a report from one of the doctors that is caring for and
both Tia and Zoe. Zoe will be ready to come home this evening and
possibly Tia as well. That will be determined after more blood work
later today.

As of last night, Holly, Peaches and Timmy were still making
improvements so perhaps in another day or two, they will also be on
their way back home.

Peaches looked the worst on the charts, but miraculously has turned
around and made the biggest improvement the fastest. We are still
concerned about Timmy, as he was at 50/50 chance of recovery on both
Sunday and Monday. Tuesday his levels did start to improve as well.

We spoke directly to Natural Balance and they believe that the
problem is from a Rice Protein with concentrated levels of melamine.
This is one of the first DRY FOODS added to the list.

Natural Balance has no association with Menu Foods and they said that
all of their product comes from only the United States. They also use
human grade products. We really thought we were feeding a "Safe"
food. Now we feel as though we don't know what is safe at all.

Today we are celebrating that one of our girls will be coming home
and the others are all showing good signs of improvement!

We are so thankful and give some much credit to Texas A&M. We are so
thankful as well that they are in the best place possible for their
care. They worked so quickly to determine the cause and they have
continued to give great care to get our Cavaliers back to health. Our
greatest thanks and praise goes to God in Heaven. We know that He
helped us get our dogs to the best place for their care.

Please continue to keep us in your prayers.

Dave and Jennifer Snell

Lani
19th April 2007, 03:44 AM
I just checked Natural Balance's website and they posted FAQ's on the recall:

http://www.naturalbalanceinc.com/faq.html

One thing that does make me feel better is that they got a cluster of 6 phone calls beginning on the 12th - that makes me feel like it really was just the recent stuff that was contaminated and Razz probably really will be just fine. That said ... I am not using Natural Balance anymore. I will only feed Lucky homecooked food or food that I've verified was produced entirely from food from the US. Right now I am thinking of Canidae or Evo as long term solutions ... homecooking now in the short term until I feel comfortable making a decision.

Cupcake Love
19th April 2007, 03:50 AM
I took Cupcake and Nacho into the vet today for blood, urine and fecal tests and should have the results back no later than Friday. The vet said they both appeared to be in great physical condition and they haven't been exhibiting any signs of illness (thought from what the vet tells me if they're at the point of being symptomatic things are pretty bad) so I'm hopeful!

Until I feel more comfortable with the quality of store bought pet food I'll be home cooking Cupcake's meals (my parent's are doing the same for Nacho). I spoke with the vet about this and she gave me some really wonderful recommendations on that subject.

Keep your fingers crossed for us! Cupcake and Nacho mean so much to me I don't know what I'd do if they fell ill. :(

rory
19th April 2007, 04:11 AM
Hi everyone -

Here are some websites for info on making your own, balanced pet food:

Services run by veterinary nutritionists who run private (for
profit) web sites such as:
www.balanceit.com
www.petdiets.com,

Also, here is the link to the American College of Veterinary Nutrition (There is a statement by the College regarding the recall as well as references to additional web links that may be of help or interest.):
www.acvn.org

You can also get help from nutritionist services at veterinary schools. Many do consults over the phone so you can get help even if you aren't near one. There is one at the University of California, Davis ( http://www.vmth.ucdavis.edu/vmth/services/nutrition/nutrition.html )


For a full listed of foods affected (as of today):
http://www.accessdata.fda.gov/scripts/petfoodrecall/

Remali
19th April 2007, 04:38 AM
All of these new recalls are just so frightening, makes me so unsure as to what to do. I've been feeding both my dogs California Natural lamb and rice, but there have been a few times where I wonder if I should just start feeding them home-made food. It seems that all of the Natura dog foods are safe though, so I will continue to feed California Natural, unless there are more recalls....then I may re-think the home-made again. I'm so glad I found this forum, it helps to come on here and read what is going on and to be able to ask questions.

lbyerline
19th April 2007, 05:49 AM
We have been terrified as well as everyone else with all of these recalls. We just today switched all the kids over to Solid Gold Food. You can see it here: http://www.solidgoldhealth.com/
Their headquarters are in the same area as our shop so I decided to pay them a visit and I was quite impressed with the knowledge that the owner had about all the breeds we spoke of.
We talked in detail about the recalls and their food does not even include the same ingredients that are included in the recalls.
So far the pups really like their new food :)

Zippy
19th April 2007, 01:35 PM
Thanks Rory for posting those links.

eHow, is a free site with recipes for dog food.

They suggest that you use 40% meat, 30% veggies and 30% starch.

Most foods are appropriate, no sugars, no salt, no onions....easy to do. :)

rory
19th April 2007, 03:01 PM
Thanks Rory for posting those links.

eHow, is a free site with recipes for dog food.

They suggest that you use 40% meat, 30% veggies and 30% starch.

Most foods are appropriate, no sugars, no salt, no onions....easy to do. :)

If you're planning on feeding a home made diet long term,, it'd be a good idea to get it evaluated by a vet nutritionist just to be sure you've got all the nutrients and good stuff in there. Unfortunately they see a lot of dogs on unbalanced homemade diets who get calcium deficiency, zinc, etc. But you also don't want to oversupplement!

I know I'd want to get any homemade diet evaluated by a nutrionist just to be sure! You are what you eat, right? Want to make sure we're giving our dogs everything they need and not causing unintentional harm in the process of trying to protect them!

(p.s. I checked out that www.ehow.com site and there's so much cool stuff on there! I just wonder who their "staff experts" are!??)

Lani
19th April 2007, 06:56 PM
http://hosted.ap.org/dynamic/stories/P/PET_FOOD_RECALL?SITE=WIFON&SECTION=HOME&TEMPLATE=DEFAULT

I thought this portion was particularly interesting:


The source of the melamine remains unclear. It may have contaminated the rice protein through the reuse of dirty bags used to ship the products.

Thacher said an April 4 delivery from Futian Biology included 146 1-ton bags of rice protein concentrate. All were white except for a single pink bag, which was stenciled "melamine."

Wilbur-Ellis isolated the entire shipment at a Portland, Ore. warehouse and sent out samples for testing. The pink bag's contents tested positive for melamine while the two white bags tested were negative, Thacher said.

Futian Biology later told Wilbur-Ellis that a damaged bag was replaced with a clean one, Thacher said. The company then "certified the product was all fine," he added.

moniechris
19th April 2007, 07:43 PM
I wonder if they even bothered to test the newly shipped bag that replaced the contaminated one. :rolleyes:

I could not be more disgusted right now.

Zippy
19th April 2007, 07:47 PM
Very interesting article,Lani, thanks for posting.....interesting that the Chinese suppliers won't "invite" the FDA inspectors, allowing them to get visas!!

Seeing as they really don't know what's happened, I don't know how they intend to improve the dog food industry.


dogfoodconspiracy dot com .... another interesting article to read!!

Lani
19th April 2007, 10:32 PM
Just an FYI to anyone intersted, after Linda's (lbyerline) posting this morning about Solid Gold, I decided to investigate a bit - I wrote an email regarding the origin of their ingredients and got the following reply:


Thank you for your inquiry,
We use no wheat gluten or rice protein concentrate in our foods or
treats. All the meats and grains used in Solid Gold products are
domestically sourced, with three exceptions. The lamb comes from New Zealand, the potato protein in the Barking at the Moon comes from
Europe and the Blended Tuna canned cat food is produced offshore due to the lack of tuna processing plants in the US. Furthermore, all these
ingredients are also fit for human consumption. We do not use any
animal feed grade ingredients in our products. The ingredients in our foods are the same ingredients that go into the foods we eat. We are confident
that our foods and treats are 100% safe.

Best regards
Solid Gold

I like the response - although I am still leaning toward moving him onto Evo as I don't think home cooking is a long term practical solution for me.

Gracie's Mommy
19th April 2007, 10:34 PM
This just makes me sick...


Pet Food Probe Turns to Possibility of Fraud
Baltimore Sun (04/19/07) ; Rockoff, Jonathan D.
Federal investigators continue to examine how over 100 brands of pet food from Menu Foods were contaminated with melamine, which raises the nitrogen content in wheat gluten to increase protein levels. Sen. Richard Durbin indicated, "Economic fraud is a theory," because the more protein the food has, the higher the price manufacturers can charge. The U.S. Food and Drug Administration discovered the chemical additive in wheat Gluten imported from China, which can be used to thicken foods, and several pets dying from the recalled food have also been tested--melamine was found in some of those animals as well. Investigators note that no evidence of the chemical entering the human food supply chain has been discovered. Federal investigators hope to examine facilities in China where the tainted wheat gluten came from--Xuzhou Anying Biologic Technology Development Co. Ltd. And Binzhou Futian Biology Technology Co. Ltd--but the FDA's investigators have not received visas from China.

Source: Baltimore Sun*
http://www.baltimoresun.com/news/nationworld/bal-te.petfood19apr19,0,4141728.story?coll=bal-nationworld-headlines

tonic
19th April 2007, 10:43 PM
Blue Buffalo was named one of the companies that got the tainted rice protein concentrate. They are only recalling Spa Select Kitten Dry Food but check your dog food for rice protein concentrate or rice gluten to be safe.

http://www.bluebuff.com/

http://www.itchmo.com/read/blue-buffalo-spa-select-recalled_20070419#more-467

Kodee
19th April 2007, 11:44 PM
Just an FYI to anyone intersted, after Linda's (lbyerline) posting this morning about Solid Gold, I decided to investigate a bit I like the response - although I am still leaning toward moving him onto Evo as I don't think home cooking is a long term practical solution for me. My 3 top choices to try Kodee on were Canidae, Innova and Solid Gold. My dog dictated which one by taste (Canidae) but all are great quality foods. I know Canidae and now Solid Gold are not using China suppliers but have not seen anything (unless I missed it up above) regarding Innova - I do know Iinnova used Menu Food plants (not ones in question) but with their ingredients for production. I am not happy about that though - in light of everything I like a manufacturer who controls the whole process themselves.

Oh and I want to add how nice Solid Gold replied so quickly! Canidae replied within hours (2 or 3) but not Wellness. They replied just at the 24 hr mark with my first email which didnot answer directly my question. My second email restating I wanted specifics was replied with "3 days" so I should have it by end tomorrow or at latest Sat (if we are not counting only work days). Either way I am not impressed they cant just reply upfront and quick like Canidae or Solid Gold.

Lani
20th April 2007, 12:16 AM
I did not email Natura, but my Lynn (my sister & Razz's mom) called them yesterday and was assured that Karma, Evo, Innova, and California Natural have ALL the ingredients in ALL their products come from the U.S.

I'll shoot them an email tomorrow to confirm in writing. I feel better about Evo though because it doesn't have grain and grain at the moment is more than a tad scary ...

Kodee
20th April 2007, 12:32 AM
I did not email Natura, but my Lynn (my sister & Razz's mom) called them yesterday and was assured that Karma, Evo, Innova, and California Natural have ALL the ingredients in ALL their products come from the U.S.

I'll shoot them an email tomorrow to confirm in writing. I feel better about Evo though because it doesn't have grain and grain at the moment is more than a tad scary ...I think Innova can be trusted for their word if they said all ingredients are U.S. I was just too lazy to look ^ but now that you mention it, I do recall you posted that! Sorry!

Zippy
20th April 2007, 06:10 AM
Now, it seems likely that the melamine was added deliberately!!!!

They also think it's been added to hog food......anyone want a pork chop??

The FDA is checking it out....egads!!

Coco's mom
20th April 2007, 06:37 AM
So, it's obviously really hard to trust any commercial dog food company right now. I mentioned before that I switched Coco back to Innova from NB. Do you think it's safer to feed our dogs a grain-free (ie. Evo) food until all this is over? Should we try to avoid all rice in kibble? This is so confusing...

moniechris
20th April 2007, 02:29 PM
Here is a really informative article:
http://hosted.ap.org/dynamic/stories/P/PET_FOOD_RECALL?SITE=FLTAM&SECTION=HOME

Gracie's Mommy
20th April 2007, 03:38 PM
Wellness has updated the information on their site...it's more up-to-date now and covers the rice protein concentrate issue.


April 19, 2007



Dear Pet Parents,


Like many of you, we were upset to learn that the presence of an illegal contaminant has again been found in the pet-food supply, this time involving rice protein concentrate.

We have no reason to believe that any Wellness or Old Mother Hubbard products are affected in any way. In fact:




We do not source rice protein concentrate from Binzhou Futian Biological Technology, the manufacturer of the contaminated rice protein concentrate used in the Natural Balance products.
We do not purchase rice protein concentrate from Wilbur-Ellis.
We have visited the plants where we source our rice protein concentrate, and they have consistently met our stringent standards. We have been purchasing from them for several years and have not recently added any new suppliers.
We wanted to make you aware of the facts concerning our ingredients and quality assurance program.


Why We Use Rice Protein Concentrate


Rice protein concentrate is an expensive, premium and natural ingredient that is used in, for example, cereal, baked goods, and in some premium, natural pet foods. It is a source of protein with strong non-allergenic properties. At Wellness, we use rice protein concentrate in a handful of products that are formulated for allergies, including:

Simple Food Solutions
Two flavors of the WellBars (Fish and Sweet Potato and Yogurt, Apple and Bananas)
Old Mother Hubbard Puppy Treats

These are our only products that contain rice protein concentrate.


Our Quality Assurance Program


All of Wellness and Old Mother Hubbard products are produced according to our proprietary recipes, with our specified ingredients, and our quality standards.

We require a complete cleaning and sanitation between each product run to help ensure the purity of our products.
Our facilities are regularly audited by Cook & Thurber, a HUMAN FOOD auditing firm.
We require that our suppliers provide ingredients that are free of contaminants.
Our employees monitor the quality control processes at all manufacturing plants.

New Enhancements to Our Quality Assurance Program


Wellness has consistently provided healthy, natural products to pet parents. Whenever our industry is confronted with a new issue, we incorporate new procedures into our quality assurance program. We are doing so here and will continue to take all appropriate steps to help ensure the continued integrity of all our products. For example, we are supplementing our vendor qualification processes to require them to show proof of testing for new known contaminants, and we are expanding our own testing procedures to address a wider selection of ingredients and contaminants.


Working Together


The presence of illegal contaminants like melamine in pet food is a new issue, and one that is being investigated by the regulatory authorities. While we have no reason to believe our products are affected by this matter, the uncertainty those issues have created across the industry is of great concern to us. We urge government and regulatory officials to continue acting with due speed to identify the source of the contamination and hold that entity accountable.


The safety of our food supply is important to all of us. Working together with other industry stakeholders, we firmly believe that confidence in the supplies of food for our pets and our families can be restored.


As always, if you have any questions, we are happy to help. You can reach us at 1-800-225-0904.

Jim Scott
Chief Executive Officer

Deborah Ellinger
President

nursejess80
20th April 2007, 08:20 PM
After much debate, I decided to put Ruby on California Natural. I spoke with the owner of a health food pet store, and pretty much all he carries is food made by Natura. He gave me a few samples of the chicken and the lamb dry food so that I could decide which was best for Ruby. Hopefully this nightmare will be over soon and there will be no more recalls....He assured me that CM was only made with US-grown ingredients, so hopefully we'll be safe with this one!!

Kodee
20th April 2007, 08:29 PM
Wellness has updated the information on their site...it's more up-to-date now and covers the rice protein concentrate issue.
I dont think its up to date enough. I emailed them over 3 days ago and specifically asked if any of their products had ingredients sourced from China - they have yet to answer that. They say its not from the affected supplier - they dont outright say they dont import from another China supplier. Other pet food manufacturers have emailed replies in under 3 hrs stating whether all ingredients are home grown. Nutru Ultra is my other sore point. Their website form doesnt even work for customer questions - I cant be bothered to phone a company that cant keep a web form working in a crisis situation like this. Its easier to move on to manufacturers that are more on the ball.

California Natural has a nice ingredient list for a dog where you want low allergens. I thought about using it way before this mess and still would in light of this mess if I wanted to try another food or skin issues develop as Kodee grows

Gracie's Mommy
20th April 2007, 08:39 PM
You're right Kodee, the new announcement doesn't say specifically that they don't use Chinese product at all. However, the previous announcement listed the countries and ingredients that they outsource from. Lamb from New Zealand and a few others...I'm not overly concerned with the fact that it comes from the US only...I'm more concerned with the fact that the ingredients come from countries that aren't known for sketchy food prep. China doesn't meet that requirement; I think New Zealand does.

We can agree to disagree on this one. I agree that Wellness' e-mail response was less than desirable, but they did leave me a polite an informational voicemail. At this point, I feel as comfortable as possible with my choice in Wellness...as much as I would be with any brand right now, regardless of what their e-mails may say about where the ingredients come from.

Lani
20th April 2007, 09:21 PM
I put Lucky on Evo (with added pumpkin) last night & he loves it. Did I mention he LOVES it??? :D

I feel better knowing it has no grains & that's why I made the choice.

Also ... Razz's test results came back today!!! YAY!!! His liver & kidney functions were all perfectly normal & the Dr. was really pleased. He's also going on Evo now.

Kodee
20th April 2007, 10:15 PM
We can agree to disagree on this one.Dont mind me, its not actually their kibble that has me in a tissy. Its their Wellness Bars - specifically the yogurt one Kodee has been eating. It has a rice protein and Wellness has been emailing me for days (3 emails now) avoiding answering one specific question; do you use any chinese suppliers for ingredients (I specifically asked about that one product to boot). I just want a no or yes on it and it's driving me nuts! I think they should be upfront if I want to know what I feed my dog. Sorry its not about your food choose but rather wanting an aswer on what i have fed my dog!

Zippy
20th April 2007, 10:19 PM
Lani, I'm so glad that all's well with the doggies!! :)

At least the "worry factor" is gone for Razz and Lucky!!

Gracie's Mommy
20th April 2007, 10:20 PM
Sorry Debbie...I keep forgetting that your issue is with the treats not the food. The food (Super5Mix Chicken) does not contain rice protein concentrate, wheat gluten or corn gluten. I do understand, however, that if the product has/had rice protein concentrate, you would want different answers. I do totally agree that their e-mail policy leaves much to be desired. I get the feeling that you've already moved on to a different treat (the yogurt ones?), have you considered calling them. Perhaps if you speak with them in person they would be more inclined to send the e-mail so that you can have the wording you're looking for in writing....not that they shouldn't be able to do that without the phone call.