estelle
Well-known member
It's been a few days since we were given the bad news about Bailey, now we are learning to accept this although it's very difficult we are becoming increasingly more and more angry towards the woman/place where we got him from. We feel that things were intentionally kept from us as regards to Bailey's health, we were never told about any of his illness's even though their vet must have known!! and they even have the bare face cheek to state on their website that they are proud to offer healthy pups!! I wish I could post a link but I don't think i'm allowed?
We brought him home on the Saturday so obviously couldn't get him to our vets until the Monday which is when we were told about his overshot jaw, damaged eyes, oddly shaped head! aswell as the cough he's STILL got, a few days later we were told about his knees!! now we were told that all pups are vet checked and cleared!!!
Obviously I was very upset and angry so tried to phone the lady but couldn't get an answer so I phoned their vet (where we got Bailey from), he was very cagey to say the least and wouldn't discuss Bailey's health or the fact that his vaccination card was very vague! He just kept saying that he wasn't prepared to discuss anything untill he'd spoken to the seller!
I explained to him that his reputation was on the line here and that this puppy that he was supposed to have checked over was obviously not as healthy as we had been told or led to believe, and that someone somewhere along the line was either not doing their job correctly or just being very irresponsible. A few minutes after coming off the phone to him I got a call from the lady asking what the problem was! I told her everything that our vets had said and all she said to me was "Well if you bring him back i'll give you a full refund" !!! I told her that it was not that simple as we'd all become very attached to him.
She did tell me when we collected Bailey that he had a little bit of a cold and was on tablets for this which were in a sandwich bag with nothing to say what they were and that if I wanted him to see a vet she wouldn't pay unless we used her vet!! which is miles away from where we live so was not really an option, but at the time we didn't know what we know now!!
Doesn't all this sound to anyone else a little dodgy and that something is going on here? Do you think we could take this further? I know that this isn't going to help Bailey but we can't just sit back and do nothing.
We brought him home on the Saturday so obviously couldn't get him to our vets until the Monday which is when we were told about his overshot jaw, damaged eyes, oddly shaped head! aswell as the cough he's STILL got, a few days later we were told about his knees!! now we were told that all pups are vet checked and cleared!!!
Obviously I was very upset and angry so tried to phone the lady but couldn't get an answer so I phoned their vet (where we got Bailey from), he was very cagey to say the least and wouldn't discuss Bailey's health or the fact that his vaccination card was very vague! He just kept saying that he wasn't prepared to discuss anything untill he'd spoken to the seller!
I explained to him that his reputation was on the line here and that this puppy that he was supposed to have checked over was obviously not as healthy as we had been told or led to believe, and that someone somewhere along the line was either not doing their job correctly or just being very irresponsible. A few minutes after coming off the phone to him I got a call from the lady asking what the problem was! I told her everything that our vets had said and all she said to me was "Well if you bring him back i'll give you a full refund" !!! I told her that it was not that simple as we'd all become very attached to him.
She did tell me when we collected Bailey that he had a little bit of a cold and was on tablets for this which were in a sandwich bag with nothing to say what they were and that if I wanted him to see a vet she wouldn't pay unless we used her vet!! which is miles away from where we live so was not really an option, but at the time we didn't know what we know now!!
Doesn't all this sound to anyone else a little dodgy and that something is going on here? Do you think we could take this further? I know that this isn't going to help Bailey but we can't just sit back and do nothing.