View Full Version : Burns food & pet shops

16th February 2009, 06:48 PM
Anyone else having problems getting Burns?

I always order SiânE Burns high oats from my local pet shop. They do not stock high oats only the main Burns food. But they always make sure they have a bag stored out back for me.

Today I went in to get the food to be told this would be the last time, as Burns were no longer going to supply the pet warehouses and would only be selling online.

This works out more expensive for me. I have looked on the website but they don’t say anything on there about it, so was wondering if anyone else had been told this?

16th February 2009, 06:51 PM
I haven't heard this, but will pop into my local pet shop and check, i hope they don't as like you say it'll make it more expensive.

Brian M
16th February 2009, 09:12 PM
Hi Davy

I just had a load direct last week dry food incl High Oats for Poppy and their new cod wet food and of course dried carrot and fish treats ,I think Burns is great and the added bonus of permanent firm poops ,what a blessing.:)

17th February 2009, 12:53 PM

i get mine direct too - can you order with someone else close by and then you could order more to get the free delivery option?

17th February 2009, 02:12 PM
I've just got back from the pet shop, the owner knows nothing aboutthis at all, and showed me leaflets that had come with her burns order this morning (asking if they want to order the new burns pouches). So as far as she is aware there is no problem?! Maybe worth you ringing burns themselves and asking?

Brian M
17th February 2009, 02:49 PM

I bought some of the new Burns wet food Cod and Arctic Char and just use a bit as a taster on top of the girls Burns biscuits and it went down fine.

17th February 2009, 06:17 PM
I get my order from the vet, but this is Ireland and they probably have a different arrangement here. Ive never seen it for sale in a pet shop.

18th February 2009, 06:53 PM
Good news :)

I email them and they answered back that it wasn't true. So the petshop suppliers are telling porkies.

They also ask for the petshop number so they could personally call them and explain that this isn't the case.

19th February 2009, 09:32 PM
I would look for another stockist, it sounds to me like the petshop do not want to go to the trouble of getting it in for you. Many vet practices stock it try ringing around a few see if there is anywhere else close by. Good luck in your search.

20th February 2009, 08:35 AM
I would look for another stockist, it sounds to me like the petshop do not want to go to the trouble of getting it in for you. Many vet practices stock it try ringing around a few see if there is anywhere else close by. Good luck in your search.

I agree, plenty of Vets stock Burns and my local groomer also stocks it (very random!). I'm sure if you ring around you won't be looking for too long more :thmbsup:

24th February 2009, 04:52 PM

Burns have a list of stockists on their web site


I used to order direct from them, but found it recently at a local stockist and it is slightly cheaper!! Cinders is on High Oats & Minnie is on chicken & rice.

7th July 2009, 02:12 PM
I'm considering swapping to Burns. Can anyone tell me whether the size of the biscuits is smaller than JWB? Also is anyone feeding Burns Mini Bites to an adult dog? I need a food that isn't too large in size and that is suitable for a 2.5yr old and 9 month old. I rang Burns and they said Mini Bites should be fine but I'm worried Sally (2.5yrs) will gain weight on it.

7th July 2009, 03:20 PM
I swapped my two over to Burns mini bites a few months back Dotty's 2 1/2 and Ziggy's 18 months. Both have been done and they have been fine on the mini bites but I did wonder weather to use the chicken and brown rice one. Kibble size on the mini bites are a lot small than JWB.

Love my Cavaliers
7th July 2009, 04:03 PM
I had Oz on Burns for a while - I can't remember which one - and his gas was so smelly I had to take him off of it. Now maybe it was just him and maybe it was due to grains in the food, but when I say smelly, I mean it was like leave the room foul. Felt like we needed a gas mask!! He is totally fine on his food now. i feed all of mine Artemis.

7th July 2009, 05:43 PM
to my nicki i give Burns Rice and Fish combined with Small bites, which contains brown rice and chicken, he likes them a lot and so far no problem at all

good luck

7th July 2009, 05:57 PM
Thanks for the advice everyone. I have bought a small bag of Burns Mini Bites and I'm gradually going to mix it in with the JWB until they have totally switched to Burns. Hopefully the gas wont be too bad if I switch gradually! I dont think I could tolerate bad wind from my girls either.

9th July 2009, 12:07 PM
I had my two on the Mini bites, chicken and rice, and they were fine, no great weight gain, and wind wasn't much of an issue too. Good luck, hope they like it.