View Full Version : Expect a little downtime later on

28th February 2010, 02:12 PM
I tried to upgrade the forum software but ran into a minor glitch so have entered a support ticket to the forum software company, as it seems to be an issue with their admin systems tracking my license, and not the software or the board data.

I have gone back and restored the current board version and turned it back on for now, until I get an answer back from them. It should really just be a 5 minute upgrade, but I left the forums off today while I tried to troubleshoot. But no luck! So will have to wait to do this til I get the issue clarified. :shifty:

28th February 2010, 02:17 PM
I am 99.999% sure this relates to some glitch on their system that thinks my license is only for the old version of the board (even though I am allowed to download the current versions from the website...) so this should be corrected by them fairly quickly. :)

Cathy Moon
28th February 2010, 02:20 PM
I hope you know how much we appreciate your doing this, Karlin. It isn't a very enjoyable way to spend a Sunday, or any other day for that matter, working on software glitches.

28th February 2010, 02:54 PM
Well, I always learn something useful. :lol: This time it was realising there's a backup section on my hosting site to backup all my data and databases, which is handy as an addition to regular download backups... and enabled me to easily restore the site with a single click! :)

28th February 2010, 06:25 PM
Thank you Karlin, we appreciate it :)