*Pauline*
Well-known member
Just need to get this off my chest..
You may remember my thread about the arrival of my creased up registration certificate for Dylan. Well,I called them andwas promised a new copy in a card envelope if I send back my original which I did by recorded delivery
Guess what gets squeezed through my letter box today, my new cert, in a soft envelope all scrunched up
I called again and was told there is no way to notify the people who print the cert to put it in a card envelope. She said if I send back my cert again I'll be sent a new one. I said no! I asked her to send me my new one with a prepaid envelope then I'd send it back as I'd spent enough on postage and calls. She said don't worry, just destroy the creased certificate when the new one comes!
When you pay £12 for a piece of paper, you want it to arrive in good condition, don't you?
:bang: at the Kennel Club for being so sloppy and :sl*p: at me for being so fussy!!
You may remember my thread about the arrival of my creased up registration certificate for Dylan. Well,I called them andwas promised a new copy in a card envelope if I send back my original which I did by recorded delivery
Guess what gets squeezed through my letter box today, my new cert, in a soft envelope all scrunched up
I called again and was told there is no way to notify the people who print the cert to put it in a card envelope. She said if I send back my cert again I'll be sent a new one. I said no! I asked her to send me my new one with a prepaid envelope then I'd send it back as I'd spent enough on postage and calls. She said don't worry, just destroy the creased certificate when the new one comes!
When you pay £12 for a piece of paper, you want it to arrive in good condition, don't you?
:bang: at the Kennel Club for being so sloppy and :sl*p: at me for being so fussy!!