Linda
Well-known member
I just felt the need to let you all know that the famous Muttlucks that most of us own, the company are truly wonderful and value their customers.
I am not sure how, but on one of Darby's boots the plastic piece that the strap goes through for tighting came off.
I called them this morning, and they are going to send me another boot free of charge. I was so happy as I had called the store where I bought them and they said unfortunately they could not do anything.
I would of bought another pair, but thought I would give it a try calling the company directly and they were so nice.
So :mexwav: :mexwav: :mexwav: cheers for Muttlucks and the warranty.
I love great customer service. :flwr: :flwr: :flwr:
I am not sure how, but on one of Darby's boots the plastic piece that the strap goes through for tighting came off.
I called them this morning, and they are going to send me another boot free of charge. I was so happy as I had called the store where I bought them and they said unfortunately they could not do anything.
I would of bought another pair, but thought I would give it a try calling the company directly and they were so nice.
So :mexwav: :mexwav: :mexwav: cheers for Muttlucks and the warranty.
I love great customer service. :flwr: :flwr: :flwr: