Gracie's Mommy
Well-known member
Royal Canin USA has voluntarily recalled a number of foods due to melamine found in the rice protein concentrate...Here is more info:
http://news.yahoo.com/s/nm/20070420/us_nm/royalcanin_recall_dc_3
And, from the Royal Canin website:
We are currently experiencing problems with our phone system.
Please call (800) 513-0041 for immediate assistance
or you may email us at [email protected].
April 19, 2007
Dear Royal Canin USA Customer,
It is with sincere regret that I inform you of a new and unfortunate development with some of our pet food products.
Although we have no confirmed cases of illness in pets, we have decided to voluntarily remove the following dry pet food products that contain rice protein concentrate due to the presence of a melamine derivative.
ROYAL CANIN SENSIBLE CHOICE® (available in pet specialty stores nationwide)
- Chicken Meal & Rice Formula Senior
- Lamb Meal & Rice Formula Puppy
- Lamb Meal & Rice Formula Adult
- Lamb Meal & Rice Formula Senior
- Rice & Catfish Meal Formula Adult
ROYAL CANIN VETERINARY DIET™ (available only in veterinary clinics)
- Canine Early Cardiac EC 22™
- Canine Skin Support SS21™
- Feline Hypoallergenic HP23™
We are taking this proactive stance to voluntarily recall these products to avoid any confusion for our customers about which Royal Canin USA products are safe and which products may be affected.
Pet owners should immediately stop feeding their pets the Royal Canin USA dry pet food products listed above. Pet owners should consult with a veterinarian if they are concerned about the health of their pet. No other Royal Canin diets are affected by this recall and CONTINUE TO BE safe for pets to eat.
In addition, Royal Canin USA will no longer use any Chinese suppliers for any of our vegetable proteins.
This decision to recall some of our dry pet food products is driven by our philosophy that the “Pet Comes First”. The safety and nutritional quality of our pet food is Royal Canin USA’s top priority. Pet owners who have questions about this recall and other Royal Canin USA products should call 1-800-592-6687 or (800) 513-0041.
On behalf of the entire Royal Canin family, our hearts go out to the pet owners and everyone in the pet community who have been affected by all of the recent recalls. We are as passionate about the health and happiness of our customers’ pets as we are of our own, so we are committed to taking the steps necessary to ensure this never happens again.
Sincerely,
Olivier Amice
President and CEO
Royal Canin USA
NEW YORK (Reuters) - Royal Canin USA said on Friday it was voluntarily recalling all of its dry pet food products containing rice protein concentrate after it found a melamine derivative in some products.
Melamine is an industrial chemical used to make plastics and fertilizers.
The announcement is the latest in a widening recall of dog and cat food products across the United States since mid-March. More than 100 brands of pet food have been recalled after reports of cases of pets developing kidney failure.
The U.S. Food and Drug Administration has received more than 14,000 reports of pet illnesses so far. Officials have confirmed just 16 deaths but believe the actual number could be higher.
Royal Canin said it had not confirmed cases of illness in pets due to its products.
"We are taking this proactive stance to avoid any confusion for our customers about which Royal Canin USA products are safe and which products may be affected," the company said in a statement.
The company will also no longer use Chinese suppliers for any of its vegetable proteins, it said.
http://news.yahoo.com/s/nm/20070420/us_nm/royalcanin_recall_dc_3
And, from the Royal Canin website:
We are currently experiencing problems with our phone system.
Please call (800) 513-0041 for immediate assistance
or you may email us at [email protected].
April 19, 2007
Dear Royal Canin USA Customer,
It is with sincere regret that I inform you of a new and unfortunate development with some of our pet food products.
Although we have no confirmed cases of illness in pets, we have decided to voluntarily remove the following dry pet food products that contain rice protein concentrate due to the presence of a melamine derivative.
ROYAL CANIN SENSIBLE CHOICE® (available in pet specialty stores nationwide)
- Chicken Meal & Rice Formula Senior
- Lamb Meal & Rice Formula Puppy
- Lamb Meal & Rice Formula Adult
- Lamb Meal & Rice Formula Senior
- Rice & Catfish Meal Formula Adult
ROYAL CANIN VETERINARY DIET™ (available only in veterinary clinics)
- Canine Early Cardiac EC 22™
- Canine Skin Support SS21™
- Feline Hypoallergenic HP23™
We are taking this proactive stance to voluntarily recall these products to avoid any confusion for our customers about which Royal Canin USA products are safe and which products may be affected.
Pet owners should immediately stop feeding their pets the Royal Canin USA dry pet food products listed above. Pet owners should consult with a veterinarian if they are concerned about the health of their pet. No other Royal Canin diets are affected by this recall and CONTINUE TO BE safe for pets to eat.
In addition, Royal Canin USA will no longer use any Chinese suppliers for any of our vegetable proteins.
This decision to recall some of our dry pet food products is driven by our philosophy that the “Pet Comes First”. The safety and nutritional quality of our pet food is Royal Canin USA’s top priority. Pet owners who have questions about this recall and other Royal Canin USA products should call 1-800-592-6687 or (800) 513-0041.
On behalf of the entire Royal Canin family, our hearts go out to the pet owners and everyone in the pet community who have been affected by all of the recent recalls. We are as passionate about the health and happiness of our customers’ pets as we are of our own, so we are committed to taking the steps necessary to ensure this never happens again.
Sincerely,
Olivier Amice
President and CEO
Royal Canin USA
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