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Thread: Update on defective KONG

  1. #1
    Join Date
    Sep 2008
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    Cape Cod, Mass.
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    Exclamation Update on defective KONG

    A few weeks ago I said that while washing our golden's kong I got black oozy stuff on my hands.

    After e-mailing the kong co. and sending them the kong I have an answer. The rubber kong for some reason was reverting to its pre molded state.

    They advise against washing in dishwasher and using any strong solvents. If using dishwasher to use cool or warm ( not hot water) and never use heat cycle.

    As I wash kongs in sink ,don't know what happened. However, they are sending a replacement kong.

    Hope this is a very isolated event.

    Heather R

  2. #2
    Join Date
    Oct 2008
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    Good to know - I have always washed mine in the dishwasher.
    Mindy Tri - Feb/97
    Max - Ruby - Sep/08
    Rylie - B&T - June/09

  3. #3
    Join Date
    May 2009
    Location
    Tennessee, USA
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    Thanks for the update.

  4. #4
    Join Date
    Nov 2009
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    Oh wow, I had never heard of this. We wash our dog toys in the utility basin in our laundry room, and I always use hot water. Hmmm, I guess I'll use just warm water from now on.

    Glad they're sending you a replacement!

    ~Dawn

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