"The cause of most behavioral problems is miscommunication and not dominance issues," says Patricia McConnell, Ph.D., associate professor of zoology at the University of Wisconsin and author of For the Love of a Dog: Understanding Emotion in You and Your Best Friend. Either dogs don't know what their owners want, she says, or we inadvertently have taught them to do the wrong thing. "Most behavioral problems can be solved by owners learning how to teach a dog what it is they want, by using the science of how animals learn."
Read more: http://www.esquire.com/features/esquire-100/ESQ1006-ESQ100_20-21.FINAL.rev_1#ixzz0usxJgW7G
If you haven't read her The Other End of the Leash: highly recommended!