thanks again, i am never surprised by the rspca , i have had many experiences of their inflexible , unhelpful attitude . having said that , i could never work in a place like that . i havent slept properly since seeing her there. she was frozen with fear ( im going to take a duvet for her tomorrow, a new one so they cant say it needs washing, and if they wont let her hav eit personally im going to not be responsible for my actions !... seriouslytho , if i am to help her i have to stay on talking terms with the staff . will try and get a photo of her too .