I'm so sad. I took my little 11 month old Charlie in for his first groom. I just wanted him cleaned up and lightly trimmed, but they took off a little more than I wanted. His feathers are gone, tailed choped about two inches, and his ears about an inch I really think I should learn how to trim him up myself. I don't know what I was thinking. i guess I assumed most groomers are educated on how to cut certain breeds, especially cavaliers. Lesson learned I suppose.