I have VPI and couldn't be happier. I knew when I got the policy that it would not cover patellas or mvd. So, no big surprise. But they have covered pretty much everything else. Especially Jake's cancer! The bills ran close to $3,000 and I paid a total of about $400, all of the rest was reimbursed. The one time they have denied a claim my vet wrote a letter asking them to reconsider the claim. They denied it again but wrote a very detailed letter explaining why they denied it and how to correct the problem so the issue would not be excluded. It had to do with Jake and diahhrea and stuff.
Loving mom to Jake, Shelby and Micah